Shipping & Returns Policy


Hi there! Please know we are doing our very best to ship your orders in a timely matter. Most importantly, we thank you very much for your love and support for inkWELL Press and are excited to get your order shipped as soon as possible! All orders will be shipped within 5 business days at the latest, excluding holidays.


Your order will be shipped via USPS mail. Packaged safely in bubble mailer + cardboard packing or box depending on size and weight. Currently, we ship USPS First Class and Priority Mail. Get free shipping when you spend $100 or more excluding shipping and taxes. Gross product sales of $100 to qualify. Promotional discounts will reduce product sale price.

Please contact us for any further questions. inkWELL Press Contact Center

SHIPPING TIMES:

By Selecting USPS Priority Mail, your order will be prioritized in both order processing and shipping.

Priority Mail is our faster option, in many cases, taking 1-7 business days while First Class/Flat Rate shipping can take up to 3-10 days. Tracking will be included with every order.

 

ORDER PROCESSING:

Standard order processing will be done within 1-5 business days. Orders are shipped on Mondays, Tuesdays and Thursdays. For orders received on Friday, Saturday, and Sunday orders will resume processing on the following business day (Monday). Orders received after 1PM PST, are considered the following business day. Please see our Holiday Shipping Schedule as well for days we are closed.

 

SPECIAL CONDITIONS:

During special promotions and peak seasons, it may take 1-5 business days to process your order.

Our team will work diligently and do our very best to ensure your order is shipped in a timely matter. Thank you for your patience.

 

SHIPPING INFORMATION:

Due to unforeseeable occurrences, processing your order may be delayed. Shipping during the holiday season may be slower. Depending upon your location please allow up to 14 business days for delivery during the months of November and December.


HOLIDAY SHIPPING SCHEDULE:

inkWELL Press shipping will be unavailable on the following days, and will resume normal shipping the as soon as possible:

HOLIDAY SHIPPING SCHEDULE

Blue Sky shipping will be unavailable on the following days, and will resume the normal shipping schedule the next business day:

• Wednesday, January 1, 2025 - New Year’s Day
• Monday, January 20, 2025 - Martin Luther King Jr. Day
• Monday, February 17, 2025 - President’s Day
• Monday, May 26, 2025 - Memorial Day
• Thursday, June 19, 2025 - Juneteenth
• Friday, July 4, 2025 - Independence Day
• Monday, September 1, 2025 - Labor Day
• Monday, October 13, 2025 - Indigenous People’s Day
• Tuesday, November 11, 2025 - Veteran’s Day
• Wednesday, November 26, 2025 - ½ Day Before Thanksgiving Day
• Thursday, November 27, 2025 - Thanksgiving Day
• Friday, November 28, 2025 - Day After Thanksgiving Day
• Wednesday, December 24, 2025 - Christmas Eve
• Thursday, December 25, 2025 - Christmas Day
• Wednesday, December 31, 2025 - New Year’s Eve
• Thursday, January 1, 2026 - New Year’s Day


     

    RETURNS POLICY:

    We do not accept returns. All sales are final. If your order arrived damaged or you received the incorrect item(s), please send us an email at hello@inkwellpress.com within 5 business days of receiving your order. We will happily get you set up with a replacement or refund! Thank you for your patience and understanding.

    Gift cards purchased from inkWELL Press are non-refundable. We do not offer cash refunds, exchanges, or returns for gift card purchases, except where required by law. If you have misplaced your gift card # or need us to email you the # again, feel free to contact us.